Download PDF Change Management Process For Information Technology, by Carlo Figliomeni
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Change Management Process For Information Technology, by Carlo Figliomeni
Download PDF Change Management Process For Information Technology, by Carlo Figliomeni
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- Sales Rank: #2486967 in Books
- Published on: 2011-12-12
- Original language: English
- Number of items: 1
- Dimensions: 9.00" h x .37" w x 6.00" l, .55 pounds
- Binding: Paperback
- 164 pages
About the Author
Carlo Figliomeni graduated with a diploma in business administration from Ryerson University in 1975. After graduation, he started working as a computer operator at IBM Canada Ltd. While at IBM, Carlo obtained his bachelor of business management degree in 1991. Carlo left IBM in 1994 to pursue a career as an independent consultant and performed the function of ITIL process consultant, senior business consultant, senior project manager and held staff management positions. As an ITIL process consultant, Carlo implemented many ITIL processes, of which the ITIL Change Management Process is but just one. Based on the implementation activities, Carlo has experience in knowing what works and what does not work and why it does not work and what needs to be adjusted. This is evident since Carlo has not only implemented the change process but actually performed the Change Manager's roles to manage the day-to-day activities firsthand.
Most helpful customer reviews
0 of 0 people found the following review helpful.
Kindle Version - Pictures & Figures Terrible
By B. Geeding
Overall content of book is very well organized; but I'm shocked at the low quality pictures & figures used. Figures and examples are not even legible. I had to order the hardback just to see the diagrams in clear detail. I even tried viewing the diagrams on my iPad and multiple PCs. You think they would have caught this. Very disappointed.
0 of 0 people found the following review helpful.
To the point
By RF
This book was a great tool for anyone wanting to create a policy or procedure document. Contains the relevent table of contents as well as what should go into it and why. Short and sweet.
0 of 0 people found the following review helpful.
Pictures quality is lower than acceptable
By Horacio
The pictures quality is lower than acceptable for the kindle edition. It's not the first time I see this problem in kindle books. The publishers should be aware of these situations.
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